Privacy Policy

What we collect

• Contact details you provide (name, email, phone, company)
• Call data to run AI reception (e.g., transcripts, timestamps)
• Usage/device data to improve reliability and security

How we use data

• Operate the service (answer, book, route, notify)
• Improve accuracy & performance (QA, analytics)
• Communicate updates, security, and support

Sharing

We don’t sell your data. We share only with providers needed to deliver the service under strict agreements, or when required by law.

Security & retention

Encryption in transit, least-privilege access, and retention aligned to your plan and law. You can request access, correction, or deletion where applicable.

Contact

info@big-city-ai.com